ISO/IEC 20000-2:2019 official pdf copy licensed for 1 user

Original price was: $ 580.00 USD.Current price is: $ 290.00 USD.

ISO/IEC 20000-2:2019 Information technology — Service management — Part 2: Guidance on the application of service management systems


This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Shopping Cart
Scroll to Top